Contact Us

Our special focus is making sure every pattern we design stitches out every time! We test every pattern, and stand by our work. If you ever have an issue, just let us know! And if you love them as much as we do, please take the time to write reviews and send pictures to post!

Questions, Concerns, & Orders: Contact us at anytime to ask questions, discuss patterns, or place an order. We are on eastern standard time (EST), and accept calls everyday between 10am - 8pm.  Our phone number is 1-540-837-3046. Feel free to leave a message if we can't pick up and we will get back to you as soon as possible! We are always available by email, and you can contact us anytime via the form below or by sending an email to Happy quilting!

We can provide the following quilting and embroidery file types:
Quilting File Types: QLI, DXF, IQP, HQF, PAT, PLT, SSD, TXT, and WMF**
Embroidary File Types: BQM, DST, EXP, HUS, JEF, PCS, PES, SEW, SHV, VIP, VP3, and XXX 

**Due to a software update we are no longer able to produce CQP files. However Quilt Path software users are also able to import DXF, QLI, and TXT files, which are always included in the download folder. We are sorry for any inconvenience this may cause!

To use your earned reward stitches:
1. Log into the website
2. On the bottom right of the page, click on the green "Rewards Program" tab
3. Click on the green "Spend Stitches" button
4. Choose the coupon or store credit ($5 or $12) depending on the number of points you have
5. Click on the green "Redeem" button
6. You will immediately receive the coupon code or store credit you have selected 
7. Enter the coupon code during checkout, or if using store credit it will apply automatically to your order if you are signed in

Please note that you can only use one coupon per order, so if you have multiple coupons you should break it up into multiple orders to get the most value.