Contact Us

Our special focus is making sure every pattern we design stitches out every time! We test every pattern, and stand by our work. If you ever have an issue, just let us know! And if you love them as much as we do, please take the time to write reviews and send pictures to post!

Questions, Concerns, & Orders: Contact us at anytime to ask questions, discuss patterns, or place an order. We are on eastern standard time (EST), and accept calls everyday between 10am - 8pm.  Our phone number is 1-540-837-3046. Feel free to leave a message if we can't pick up and we will get back to you as soon as possible! We are always available by email, and you can contact us anytime via the form below or by sending an email to Happy quilting!

We can provide the following quilting and embroidery file types:
Quilting File Types: BQM, CQP, DXF, HQF, IQP, PAT, PLT, QCC, QLI, SSD, TXT, and WMF
Embroidery File Types: DST, EXP, HUS, JEF, PCS, PES, SEW, SHV, VIP, VP3, and XXX

To use your earned reward stitches:
1. Log into the website
2. On the bottom right of the page, click on the green "Rewards Program" tab
3. Click on the green "Redeem" button (60 points for $5 store credit, 120 points for $12 store credit)
4. You will immediately receive store credit
5. The store credit can be applied to your next order if you are signed in

To post pictures:
Please email all pictures to We have to format them before posting, which is why they cannot be posted to the website directly. Thank you!